The majority of the products shown on the website can be branded. A handful of them would normally be supplied unbranded, however if branding was something you required, then just ask. If it can be done, we will make it happen!

The best branding methods vary depending on the products you select, so please speak to us about this at the time of enquiry. There will be different prices for different techniques and quantities.

For many products, you can choose multiple locations for branding positioning, however, each location is likely to attract a setup fee. Again ask if you need more clarification on this.

For some branding techniques like pad print, screen print and embroidery, you can choose multiple colours.

We get asked this time and time again… A promotional product can be anything from traditional, funky or innovative products with your branding that can be used by your team, gifted to clients, sold (if you have a valued brand) or used as a gift with a purchase to encourage sales of your own products.

Branded apparel (uniforms) is also a promotional representative – further exposure for the brand which can be anything from tradespeople to a Corporate office team. Branding delivers cost effective marketing and an incentive for potential clients. Promotional items are the most tangible for the money spent in all marketing avenues. They promote brands, events, or any innovative idea you have in place.

Common uses for promotional items:

• Trade shows and Conferences
• Corporate and Event merchandise
• Point of Sale (POS) and Gift with purchase (mostly for retail purposes)
• Motivation, incentive and recognition programs for staff and or clients
• Corporate gifts for a lasting impression
• Apparel – from sports teams to business attire

This depends on what your requirements are. We usually turn things around promptly, however, we always discuss each individual requirement with clients at the time of enquiry.

Yes, we do uniforms for all sorts of industries:

– Corporate Wear
– Tradies – we have a good range of polos, vests, jackets and a hi-vis range too
– School Uniforms – Yes including sports uniforms, socks etc
– Early Childhood Centres
– Sports Uniforms – make your team the one that stands out! A huge range from affordable to the latest sublimated, full garment printing. Custom made and branded on request also an option.

We have access to hundreds of thousands of products and we just can’t manage them ALL online so PLEASE just ask – chances are you are likely to receive – the world really is your oyster! We encourage people to think outside the box – we believe the more out of the box the product is the more it will be noticed! Our catalogue has fantastic products and a great variety however we can also do outside the norm – something quirky or specific to an event so just ask. Often these items do require larger quantities however. Just let us know your theme, budget, and target market and we come to you with ideas. We pride ourselves our our creativity and have a good knowledge of PR and marketing.

Most of our suppliers are based in NZ however we also have access to products which can be shipped in direct from Australia, and other off shore countries.

Branded products cannot be returned unless they are damaged, the branding is incorrect based on the proof or it is not the product you ordered. Items cannot be re-stocked if they have your brand on them.

Pricing is done on a case by case basis, as it depends on a variety of things like quantities required, what the product is, what type of branding you require, print colours and the number of positions branding is required in. Quotes are done within 48 hours of being received, and often sooner. For any special requests, please do let us know.

You can add specific PMS colours if need be or choose a colour similar to those you require. Extra colours sometimes attract a setup fee, depending on branding technique used.

Please email us your design/logo and it will be quoted on an individual basis as it is difficult to anticipate how many stitches are required. Please advise how big you wish your artwork to be.

An indent is when you place an order for goods that are generally imported from off-shore, especially for you. Indent orders require a 50% deposit and special terms apply. Indent orders are usually for 1000+ items – it depends on the value. Smaller numbers are sometimes possible. They are usually sea freighted here and can take anywhere between 8 – 16 weeks for production and shipping depending on where they come from. Air freight is possible. Please see the TERMS tab for more information.

Setup charges cover the setup of artwork on supplier systems in preparation for embellishment runs. Embroidery on apparel is great as setup is a one-off cost unless artwork changes. Screen print is a very manual setup process with a whole screen requiring setup for each colour. Screen print and Pad Print require a setup fee PER COLOUR and there will also be a print fee PER COLOUR. Full Colour options are sometimes available, like digital transfer etc which are a single setup fee. Setup fees vary by supplier and branding type.

The standard turnaround for orders is 7-15 WORKING days from sign-off of the artwork proof, however this is subject to stock availability. Lanyards are usually 15 WORKING days from proof. Make sure you allow time for the artwork to be proofed (1-2 days), a copy sent to you and your approval sent back when considering lead times. Any INDENT orders, usually large orders of 1000+ that are coming in from overseas, take from 12-16 weeks. How can I get my order faster? One way to improve your order turnaround is to supply the correct artwork format and sign the proof off ASAP once you receive it. Talk to us – some products can be pushed through faster than others and it all depends on availability on our supplier’s production lines. If you have an urgent deadline, let us know at the time of order and we’ll do what we can to achieve. Please note there sometimes may be a fee for a rush order.